Terms of Use

 

Payment methods

Nemiroff Japan Online Shop accepts payments by:

* cash-on-delivery (COD)

* bank transfer (furikomi)

Please confirm the details of each payment method.



● Cash-on-delivery (COD)

This method is done through the Japan Post cash-on-delivery service, payable by cash. Payment must be made to the delivery driver upon receipt of goods.

COD handling fee: 315円

※COD handling fee will be included in the invoice, and will be a part of the total amount.

※A confirmation of your order will be sent to your e-mail.  You can also review your orders by clicking "History and details of your orders" in My Account page.

● Bank transfer (prepayment)

※Bank transfers must be confirmed before delivery can take place.

※Your order will automatically be canceled if the payment was not confirmed within 10 days from the day of your order.

【Bank details】
三井住友銀行 六本木支店 (Mitsui Sumitomo Bank, Roppongi branch)

普通7472473

スペンタス㈱ (Spentas Inc.)

※All bank charges are covered by the payer.

※A confirmation of your order will be sent to your e-mail.  You can also review your orders by clicking "History and details of your orders" in My Account page.

Shipping
Shipping method

● Japan Post (ゆうパック便) express delivery.


Shipping chrages

【Shipping charges per 1 package】


●Hokkaido            1,000円

●Tohoku                     510円

●Kanto, Shinetsu      510円

●Tokyo                         460円

●Hokuriku, Chubu   510円

●Kansai                     600円

●Chugoku, Shikoku  800円

●Kyushyu                  1050円

●Okinawa               1,200円

* Orders exceeding 9,999Yen will autamtically obtain a FREE SHIPPING!

* Above shipping costs do not include shipping tax.


About returns
*Generally we do not accept product returns.
*In case the product was damaged, defective or broken, please contact us as soon as possible. Such product will be substituted with a new one, or we will refund you the price with the condition, that such inquiries are made
within one week from the delivery date.

【Returns contacts】
Spentas株式会社
〒106-0032 Tokyo , Minato-ku, Roppongi 7-5-11-707
Tel. 03-5772-8632   Fax. 3-5772-8633
e-mail: info@spentas-shop.com