Privacy Policy

Spentas株式会社


Spentas Inc.」(Hereinafter, "Company"limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase. Examples of customer information that may be collected include your name, address, telephone number, e-mail address, descriptions of the items requested or purchased, the IP address and operating system of your computer, and the browser type and version being used.
Use of personal information
We will need to collect your personal data for the following purposes:
1) In order to proceed the purchase and confirm the delivery, Company will require such personal information as your name (or a name to whom the delivery will be made), date of birth (to avoid selling alcohol drinks to underage people), full address, phone number, and e-mail address.
2)
In order to improve our services, Copmany will collect the result of feedback from our customers, including the use of your shopping history.
3) To manage customer requests, responses and inquiries, providing e-mail address is necessary.
Personal information management and disclosure

Company will share your personal information internally with those staff members who need it to complete your purchase or carry out your instructions regarding the receipt of marketing information. Authorized Company service providers may also have access to this information in order to carry out their responsibilities directly connected with the processing of your purchases or handling of customer service issues. Outside of these activities, we will not disclose your personal information to any third party without your written consent unless required to do so by law.

Company keeps your personal information for only as long as required to fulfill the purpose for which it was collected. In some cases, such as credit- or debit-card purchases, we are required by law to keep your personal information for a specified period of time. For those customers who have registered for the mailing list, their personal information is kept until we are notified that they no longer want their information stored.

Company, as with many other web sites, makes use of "cookies" to help deliver a better customer shopping experience. Cookies are alphanumerical identification elements that we transfer to the hard drive of your computer via your web browser. They enable our systems to recognise your browser and to offer you valuable services, such as saving the contents of your shopping basket, to allow you to access your account information, and to deliver a more personalized shopping experience.

Account information, including username and password is stored in the system, being available to access only to the authorized employees of the Company. Leakage of the account information and password is strictly managed.